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Patient Reviews

At GI Alliance of Illinois, we are a physician-led practice with a patient-centric focus, meaning you will always be our top priority. We know how important it is to feel comfortable with your provider and to know that you are cared about every step of the way. When choosing a provider, it is important to find one that is not only knowledgeable about your GI condition but one that can provide you with the support you need. Our practice is known across the state because of our top rated gastroenterologists and staff. We would love for you to browse through the reviews below from past and present patients who have been right where you are so that you can make the most informed decision when choosing a GI provider. Once you have read the reviews, reach out to a GI Alliance of Illinois location near you— we would love a chance to connect with you and find out how we can help you achieve better GI health.

Reviews for GI Alliance of Illinois

4.0 Review from L.T. Source: Google Sep 28 2022

"Dr. Merel is kind, understanding, and open to feedback around my care. Only note is it can occasionally be hard to get in touch with her. But that is more because of the front office and not necessarily her responsibility to manage."

4.0 Review from M. Source: Google Sep 28 2022

"Docs are great DONT APPRECIATE the new RUDE scheduler Mayra."

4.0 Review from J.B. Source: Google Sep 26 2022

"Dr. Clark and the staff provide a personable, professional environment to patients. Dr. Clark makes a conscious effort to get to know my current health concerns and symptoms. Each visit is a comforting experience for dealing with a very uncomfortable health issue."

4.0 Review from B.B. Source: Google Sep 23 2022

"Dr. Levis is great! He takes the time and is thorough with addressing concerns. Only knock is an appointment can be hard to get, usually 2+ months out."

4.0 Review from N.F. Source: Google Sep 20 2022

"Great job"

4.0 Review from S.E. Source: Google Sep 10 2022

"Dr. Kaiser seems to have a great bedside manner about himself. It was my first time meeting him and we didn't have a chance to talk much to each before my procedure and by the time I was awake, he was already on to the next patient so we didn't talk at all after the procedure. However, his team of nurses were wonderful! In particular, Regina, Patsy and Naomi. I hope I got the names right. They were very attentive. Regina even noticed that one of my earrings was missing from my ear! Turns out, it was at home because I had not put it in my ear in the first place! Lol. Dr. Gangu, who was amazing, was my original gastroenterologist, but he retired and I heard that Dr. K will be retiring soon. So by the time I need another colonoscopy, I'll have a new doctor. I'm sure that doctor will be just as nice, but hopefully will have time after the procedure to talk with me. 😊"

4.0 Review from B.R. Source: Google Jul 26 2022

"Good and caring doctor."

4.0 Review from J.C. Source: Google Jul 21 2022

"Good bedside manner and made me feel comfortable."

4.0 Review from K.A. Source: Google Jul 20 2022

"Procedure went well, and Dr. Kaiser met with me following procedure.He explained what he had found, and the follow up, which requires another procedure in August. Felt confident in his ability going forward. ."

4.0 Review from G.R. Source: Google Jul 12 2022

"Dr. Robinson and his medical staff are wonderful. My only suggestion would be for the reception staff. I think the Receptionists should at least greet the patients first, before asking "Do you have an appointment?" How about, "Good morning, how can I help you today?""

4.0 Review from Y. Source: Google Jul 12 2022

"Detail and friendly. He takes his time to listen and review your past health history and address your needs.Good bedside manners and many locations"

4.0 Review from M.T. Source: Google Jul 06 2022

"It was a great experience everyone was so professional"

4.0 Review from P.O. Source: Google May 10 2022

"Getting an appointment with Dr. Adler was very difficult and took much longer than expected. However, when I saw Dr. Adler I was pleased with his expertise and interest in my condition. I was very satisfied with his consultation., Treatment and his sincerity and being sure I was to see him if I had any more difficulties. A follow up appointment was scheduled."

4.0 Review from J.D. Source: Google Apr 28 2022

"Dr Shapiro's office is very well run, everybody from the girls at the front desk to the girls who take you into your exam room to the girls who check you out are very nice very helpful and any one of them can answer any question you have if they can't they find the answer for you and have it by the time you're ready to leave. Dr Shapiro himself is very comforting kind never makes you feel that he's in a hurry takes his time with you. You never wait more than 15 minutes past your appointment time to see him so you're not waiting a long time you know it's not going to be a 2-hour appointment which I like! He also knows a lot about what he's doing I was told I had one thing and my first visit to him he looked at me and said you do not have that! I said how do you know and he said cuz I'm looking at your chart and I'm looking at the reports and now that I'm looking at you that's not what you have so he said I want you to have this ultrasound done and I'll have the results the next day and I called the office the next day and he was right I had something completely different than I was told I had by the doctors in the hospital after being there for 5 days they gave me the wrong diagnosis Dr Shapiro gave me the right diagnosis! For that I am forever grateful to Dr Shapiro. If you're looking for a gastrointestinal doctor I would see Dr Shapiro!"

4.0 Review from S.T. Source: Google Apr 26 2022

"Nice & respectfull"

4.0 Review from J.S. Source: Google Apr 01 2022

"This was my first appointment a few days ago with Dr. Cahill and she was very informative and caring, as well as, Tatiana the office nurse/medical assistant. I took off 1 star for the front desk Receptionist- Jackie, that seemed to already judge me because I forgot my insurance card but I had a picture of it to fill out the paperwork. I explained that I usually have it but it was in my other wallet. My appt was at 230 and I arrived at the facility at 215, however with parking, my feeling achy and 1 elevator down, I got upstairs around 225. Then I had to wait for her to attend someone else first.. I understand I should've gotten there sooner but it's no excuse for you not to explain to me what parts of the forms were needed, knowing that the doctor was waiting. But she had no trouble telling others! She also spoke to me in a condescending manner regarding not accepting a picture of the card and to bring it in on the next visit. Then when leaving I had to fill out release forms and was to set up a follow up visit. She never asked me about the appt, only asked which location for the scan I had to get I had been there before and was annoyed when I asked what choices I had. Then she didn't set up the scan appt and just said they would call me! I wasn't on my game but there's no reason to make someone feel this way! I called to verify scheduling the Dexa scan today and central scheduling said she should've given me a number to call because they wouldn't have called me.! Please be more compassionate and less judgemental to everyone! You don't know what others are going through."

4.0 Review from L.C. Source: Google Mar 28 2022

"Dr. Julka and his team made this first time experience free of worry. Process was explained prior and follow-up care was clear. I would recommend Dr. Julka and his staff for your service."

4.0 Review from R.C. Source: Google Mar 14 2022

"He told me about the procedures that I'm going to have"

4.0 Review from J.L. Source: Google Mar 06 2022

"Dr. Calandra is a very qualified gastroenterologist. I’ve been his patient for 5 years when I met him when I was in the E.R. I’m grateful that he was on call that late afternoon. I had two serious G.I. problems and he and his colleagues got to the bottom of these problems, leaving no stone unturned in arriving at a diagnosis. Both of these problems required procedures and hospitalizations. In addition, Dr. Calandra is a kind and down to earth person who took all the time necessary to explain any questions I had. Thanks so much, Dr. Calandra. Jean L."

4.0 Review from T.S. Source: Google Mar 01 2022

"I did not see the doctor after my procedure and was told he would come talk to me."

4.0 Review from C.F. Source: Google Feb 22 2022

"This is the best doctor I’ve had my stomach is so bad but he is working on making it better couldn’t ask for anyone better Thank you"

4.0 Review from H.D. Source: Google Feb 22 2022

"Things went well and we were fine."

4.0 Review from T.L. Source: Google Jan 16 2022

"Excellent services and follow up"

4.0 Review from M.K. Source: Google Dec 29 2021

"Very professional with good bedside manner"

4.0 Review from N.M. Source: Google Dec 18 2021

"Efficient and courteous personnel"

4.0 Review from S.P. Source: Google Dec 08 2021

"Dr Arndt is very personable, took time to listen and offer treatment options. Took time to squeeze in last minute appt to address health issue. It was 1st time seeing him, hoping future visits are the same."

4.0 Review from A.G. Source: Google Dec 02 2021

"Wonderful caring Dr."

4.0 Review from M.T. Source: Google Nov 18 2021

"Everyone was very courteous and professional. Dr Khaiser explained things well"

4.0 Review from T.Z. Source: Google Nov 16 2021

"The wait time was long on the day I was there for a colonoscopy, but otherwise I thought everyone that I dealt with were very nice and professional."

4.0 Review from S.C. Source: Google Nov 13 2021

"Only had my 1st video consultation but so far so good. Everything went well."

4.0 Review from S.M. Source: Google Nov 07 2021

"Service was good. He listened to my concerns and answered accordingly."

4.0 Review from M.N. Source: Google Nov 02 2021

"Lauren, Dr. Arndt's P A was going to tell Kim Dr. Patel's nurse to call me to set up an appt. for a EGD. So far I've heard nothing and it's been a few weeks. I suppose I have to call Dr. Patel's office to see what happened."

4.0 Review from J.J. Source: Google Oct 30 2021

"Dr. Carl A. Robinson seems to be a man of integrity, and , genuine empathy; very professional."

4.0 Review from A.H. Source: Google Oct 11 2021

"(Translated by Google) Very good service (Original) Muy buen servicio"

4.0 Review from S.G. Source: Google Oct 10 2021

"The staff were super friendly and helpful. Dr Seraphin took his Time to explain everything to me and give me my options. I’ve been going to their practice for Over 10 years and would recommend them to anyone."

4.0 Review from J.D. Source: Google Sep 25 2021

"Great staff and great doctor. Definitely recommend"

4.0 Review from M.Y. Source: Google Sep 24 2021

"Dr. Julka himself is a very good doctor. Sometimes it’s hit or miss when trying to call the office. The front desk is typically good. If you need to speak to a nurse regarding an issue good luck. The majority of the time they do not pick up the phone or takes forever to call you back. This is a problem If you have a pressing matter that doesn’t necessarily warrant a trip to the ER or urgent care, but you may be left with no choice. I know everyone is busy but that’s not something I typically experience with other doctor’s staff."

4.0 Review from D.U. Source: Google Sep 16 2021

"Friendly and professional. Difficult to reach nurses. The message center needs to be redone."

4.0 Review from R.W. Source: Google Sep 16 2021

"The only reason(s) I didn’t give 5 stars is because it’s very difficult or time-consuming to make phone contact or get a return call to schedule (or reschedule), and appointments always run late. Otherwise, Dr. Raddawi is wonderful! I’m so glad I asked my PCP for a 2nd opinion - the experience with network GI was awful! Dr. Raddawi has an excellent bedside manner & quickly diagnosed (including his guess proved on point, post colonoscopy results) soon after my initial appointment. I’d been suffering with no definite diagnosis for 2+ years prior to seeing him! All of the staff are courteous & professional. I’m very patient with the time delays because of the high quality of care and patient attention. However, hopeful that area of concern improves."

4.0 Review from B.B. Source: Google Sep 15 2021

"Dr. Elkhatib has saved my life with his quick thinking and expertise. A doctor can only do so much. He has a team behind him and can’t control a lot that goes on without his knowledge. I had to understand that since knowing him. I appreciate him because he advised me on what to do and what not to do and is it up to me to be disciplined and make sure I follow the diet and take my medicine. I have been doing so much better as I cut out alcohol and smoking. I drink water daily and I cut out caffeine, red meat and other triggers to my condition. I recommend Dr. Elkhatib because he listened, he prescribed and he followed up. Thank you!"

4.0 Review from J.T. Source: Google Sep 15 2021

"Clear prep instructions, on time service, friendly and concerned Doctor and staff who answered all my questions and gave me faith in their service."

4.0 Review from S.O. Source: Google Sep 08 2021

"It was a positive experience"

4.0 Review from K.Y. Source: Google Aug 27 2021

"This was my first experience with Dr Pillai, it has been extremely satisfactory. He is a caring person to start with and is also my son’s doctor too. My experience with Dr Pillai is always satisfying. He is caring physician."

4.0 Review from N.A. Source: Google Aug 04 2021

"Dr. Stinneford was kind, patient, and thorough. I felt like he listened to my issue, and asked questions to get an overall evaluation of my issues not just my gut! He came up with multiple suggestions for my continued care. I highly recommend Dr. Stinneford."

4.0 Review from D.P. Source: Google Jul 28 2021

"I found Dr. Patel to be a very compassionate and caring doctor I would recommend him to family and friends"

4.0 Review from J.L. Source: Google Jul 22 2021

"Every thing went we can meet at or well as will a as it could"

4.0 Review from J.S. Source: Google Jul 15 2021

"I appreciated the time spent during my appointment and detailed explanation of the procedure to be completed."

4.0 Review from J.G. Source: Google Jul 14 2021

"did a very good job. and help us to understand what happened and why and got us feeling better"

4.0 Review from B.T. Source: Google Jul 10 2021

"Dr Bajaj is Wonderful👍🙏 He is very patient, thorough and kind."

4.0 Review from A.H. Source: Google Jul 08 2021

"Very nice front office staff. But this place needs to get an electric wheelchair accessible door. Very difficult for anyone with a wheelchair to get inside unless someone opens the door for them."

4.0 Review from I.F. Source: Google Jun 27 2021

"Only visted once and my visit was very pleasant. The staff very nice and helpful. Dr. Bajaj was patient to explain my condition as he was speaking to a 10year old and that is what I needed."

4.0 Review from A.B. Source: Google Jun 18 2021

"Super nice doctor, was able to tell me what I need to get done to help with my stomach issues. Was very friendly and made sure I was comfortable the only time. My only complaint was the wait time as I waited an hour but understood he was running behind. The staff was friendly and super easy to work with."

4.0 Review from T.D. Source: Google Jun 11 2021

"He really tries to help me with my conditions. I appreciate the extra time he took to find out my problems and symptoms."

4.0 Review from R.J. Source: Google Jun 10 2021

"I was very satisfied with Dr.Blooms consultation. He was very positive and informing and I was happy with his advice.."

4.0 Review from T.B. Source: Google Jun 09 2021

"Dr. Lattin is very efficient and understanding. The office staff was very accommodating of my schedule changes."

4.0 Review from G. Source: Google Jun 01 2021

"Great Doctor friendly and caring with an OK staff However the doctor told his assistant to have a blood test while I was there and that didn't happen, I'm supposed to get ultrasound every 6 months it's been 7 and I haven't heard from them so I guess I'll have to call and set it up so staff needs to work on being a little more competent ."

4.0 Review from S.L. Source: Google May 30 2021

"I haven't had my test as of yet. But so far everything is okay."

4.0 Review from R.S. Source: Google May 15 2021

"I have been a patent of Dr.Patel for many a year and have the utmost conference in him and plan to stay with him ."

4.0 Review from C.W. Source: Google May 12 2021

"I’ve been seeing Dr Trainor for About 5 years. He has taken very good care of me. I am 100 percent better. I have no hesitation recommending him."

4.0 Review from S.W. Source: Google Apr 30 2021

"Up on coming to my visit Dr Sun was nice and his aids i talk to him about my problems he was concern about them and scheduled a appointment for surgery right away."

4.0 Review from B.R. Source: Google Apr 27 2021

"Dr Wu is the best, he has a wonderful bedside manner and always makes me feel that I am getting first class treatment. Also he has a wonderful and compassionate team."

4.0 Review from R.C. Source: Google Apr 10 2021

"I have been a patient of Dr. Patel for more than 20 years. He is a dedicated professional bent on finding the proper cure at any time. Always available, insistent on his patient following his proscribed care and dedicated to care."

4.0 Review from J.K. Source: Google Apr 10 2021

"Very friendly staff and good care."

4.0 Review from C.W. Source: Google Apr 05 2021

"Great staff and great doctor also.."

4.0 Review from K.W. Source: Google Mar 11 2021

"He explains everything he is going to do."

4.0 Review from R.R. Source: Google Mar 11 2021

"Dr Greenberg was very patient and professional! Being that I I was his last patient of the day I never felt rushed even though my wife and I talked to much! Thank you Richard Ruchalski!"

4.0 Review from M.M. Source: Google Feb 07 2021

"It didn’t take long for me to be seen. The medical student did a good job at providing the necessary intake/screening for a colonoscopy. Dr. Gluskin provided more detail about the procedure, and kindly answered my questions."

4.0 Review from E.H. Source: Google Jan 27 2021

"Was a necessary experience"

4.0 Review from R.G. Source: Google Jan 27 2021

"It was very nice to find out what my problem was. The staff was polite and professional."

4.0 Review from J.W. Source: Google Jan 21 2021

"Dr. it was a pleasure speaking with you. You got my problem right on spot. However we have decided to stay with our council. We will keep you in our mind if something else pops up. Thank you again for taking time to look at my problem. Jim Williams"

4.0 Review from L.J. Source: Google Jan 14 2021

"I normally wouldn’t use social platforms to reference Doctors. Always refer to the actual medical references and resources. I had a procedure done at his office it went very better than I thought. His staff was friendly and helpful and professional most of all it was virtually painless. I would have given 5 stars but the nurse who prepared me for checkout abruptly pulled out the IV needle while my arm was south and not resting by my side I had some bleeding. Otherwise, it was a good medical experience. He does have 35 years of experience and is from the original Ingalls hospital aka The University of Chicago."

4.0 Review from D.S. Source: Google Dec 19 2020

"Dr. Losurdo is professional and does a great job. I had a billing issue and tried calling to resolve it and the billing department was extremely rude! Other than that my experience was great"

4.0 Review from D.P. Source: Google Dec 17 2020

"Dr. Bloom is very professional, knowledgeable and kind."

4.0 Review from J.M. Source: Google Dec 05 2020

"It was a very brief visit about medications for GERD, it was a in person visit in Nov 2020. He seems like a good Doc, he is to the point and he does want you to feel better. I am also fighting COPD."

4.0 Review from P.G. Source: Google Nov 24 2020

"Dr Blumenstein, Listened to what I was saying and recommend a procedure to be completed right away. We’re still working at it but I’m more content than before I visited him. Even followed up. Thanks."

4.0 Review from M.P. Source: Google Nov 24 2020


4.0 Review from R.B. Source: Google Nov 18 2020

"The Dr, jennifer dorfmister is very nice, very professionally was very happy and lucky to have her as my doctor. The reason I don't give it 5 stars is the people who answers the phone. They ain't to friendly. But the Dr, and nurses, very good and very nice.thanks,."

4.0 Review from V.D. Source: Google Nov 06 2020

"He explained everything, was easy to talk to about the process and answer questions."

4.0 Review from M.B. Source: Google Nov 06 2020

"Great doctor. He really spends time with you and listens to you."

4.0 Review from P.M. Source: Google Nov 04 2020

"I have been with this organization for over 40 years I've got to say cat my first visit was with doctor Gluskin, he was extremely professional and I liked it very much I give him a 5 my doctor is Dr Kaplan which did my last procedure was extremely professional and very very nice as well so I chose him to do my proof procedure and I give him a 5 as well so I chose him to do the procedure. Again I've been going to this group when there was only three doctors years ago and I intend to stay with this group they are wonderful. The staff is wonderful as well I give them all a 5 plus"

4.0 Review from M.C. Source: Google Nov 03 2020

"I would like to thank Dr. Kim for his professionalism in taking care of my case. I believe he got me on the right track to recover and will continue to give me the care I need."

4.0 Review from E.B. Source: Google Nov 02 2020

"Staff was very attentive. Dr. Was very informative regarding what my procedure would be."

4.0 Review from C.M. Source: Google Nov 01 2020

"It was satisfactory, Dr. Glaws is informative, helpful,. and professional! The procedure I had under his care was very helpful and enlightening concerning my health! I was appreciative of his service, and would suggest him, as a good and decent GI to all Family and friends in need of such specialties! "When one finds a good doctor, he should keep him!!"

4.0 Review from L.W. Source: Google Nov 01 2020

"Very Friendly and Professional.. Feel welcomed and He was concerned for my care and the issues I was having.."

4.0 Review from G.G. Source: Google Oct 13 2020

"Very thorough and caring"

4.0 Review from B.R. Source: Google Oct 13 2020

"I have been treated well by all the staff. Dr. Khaiser listens well to all I say and asks the right questions. Still searching for answers to my digestive problem. Having a test this week."

4.0 Review from S.C. Source: Google Oct 13 2020

"Understand everything going on and took the time to explain everything"

4.0 Review from D.G. Source: Google Sep 06 2020

"Good follow through, during a difficult transition with Covid,"

4.0 Review from J.B. Source: Google Sep 02 2020


4.0 Review from D.L. Source: Google Aug 24 2020

"Timely, efficient and helpful. Provided useful information as well as a course of action needed."

4.0 Review from S.C. Source: Google Aug 14 2020

"Dr. Kirch is always pleasant and informative, so I have no complaints. I only wish someone had been in the office who could make appointments, as the girl told me she couldn't do that. Also, I didn't get a requisition for a blood test for my next visit and was told she would mail it to me. Never got one."

4.0 Review from M.B. Source: Google Aug 07 2020

"The appointment went well once I new how and when I would be contacted. The staff did not make it clear when I made the appointment."

4.0 Review from L.W. Source: Google Aug 05 2020

"My very first time being seen there, Reception was very polite, informative and friendly. I felt safe, private and welcome, Doctor Kalra was professional, I was a bit nervous think he noticed but I loved that He really wanted to get down to the problems I was having.. Very thorough, and investigating I call it! Made me nervous but in a good way, seeing as Ive been having issues for a long while, You can tell Doctors like that love what they do!"

4.0 Review from S.R. Source: Google Jul 24 2020

"Everything was great at the Endo Center. Dr Dorfmeister spent a whopping 5 minutes with me. She came in before the procedure to introduce herself. After the procedure she spent an additional 2-3 minutes telling me what had happened. I was still a bit out of it from the anesthesia and would have appreciated it if she would have waited a bit longer to come in and tell me about the what she found/didn't find during the procedure. She didn't explain anything about what she found. Because of COVID - no one was allowed to be there with me - so I had to try and take in what the Dr. said on my own. I sure miss Dr. Kosinski who spent as much time with me as I wanted. The nurses were fantastic."

4.0 Review from M.K. Source: Google Jul 22 2020

"I had a positive first visit with Dr. Moxon."

4.0 Review from S.K. Source: Google Jul 16 2020

"Excellent medical service, examination and advice."

4.0 Review from W.H. Source: Google Jun 20 2020

"I just had a phone conservation with Dr Gluskin which was very satisfactory. The scheduling was helpful, although I was not informed that information would be mailed out to me. I had to call back the following day to get that information."

4.0 Review from S.K. Source: Google Mar 04 2020

"On time Good feedback Office was well run"

4.0 Review from L.S. Source: Google Feb 02 2020

"We would appreciate more detailed instruction of using prescribed medicines."

4.0 Review from M.W. Source: Google Jan 31 2020

"The only thing I didn't,t like was that. At last visiting area smell like room full of room deoderizer I have allergies to most fragrances most cause cause headaches. Some people have a much worse reaction in that they throat closes up. I mentioned my issues and felt as if my concerns were ignored. Werth reaction headache can ,t be treated you just suffer through it all day."

4.0 Review from M.M. Source: Google Jan 12 2020

"I have been seeing Dr Jacobs for years. He tries to be helpful and I think he has become a better listener. I would like it if he could show a little more affect and expression. I wonder why they have so many different tech assistants. Seems like I get a different one every time. The office waiting area is very pretty and the receptionists are usually nice and helpful. I feel I basically have gotten good care."

4.0 Review from R.M. Source: Google Jan 06 2020

"Dr. Jacobs was professional and courteous but his office staff was not on top of things as I had to give them the same information more than once. When I called with a question, my call bounced around to several different people when I asked something simple they should've been able to answer. They were also a bit unprofessional as they were very noisy in the front office for non work related reasons."

4.0 Review from L.P. Source: Google Dec 16 2019

"Very pleasant and compassionate Docs and staff. Feel pretty confident working with these folks. No waiting, and, they take the time for questions. Good experiences so far!"

4.0 Review from D.M. Source: Google Dec 15 2019

"Very nice doctor and knowledgeable."

4.0 Review from W.P. Source: Google Nov 14 2019

"nice people--short wait"

4.0 Review from M.B. Source: Google Nov 02 2019

"Even though the visit was a walk-in (not scheduled), I was taken care of and the necessary tests were scheduled."

4.0 Review from C.D. Source: Google Nov 01 2019

"My office visit was 5 stars, BUT I was told I would be contacted regarding the scheduling of further tests at Vista Lindenhurst. After waiting 3 days it took me 4 phone calls to finally get my appointment."

4.0 Review from M.K. Source: Google Oct 23 2019

"First time visit, he appears at this early stage to be knowledgeable and caring. He also appears to be very no nonsense and to the point, Refreshing."

4.0 Review from R.W. Source: Google Jul 27 2019

"Good experience with the medical staff. Dr. Kwon was professional and caring."

4.0 Review from L.B. Source: Google Jun 19 2019

"Dr. Victor was reassuring"

4.0 Review from A.M. Source: Google May 08 2018

"(on behalf of KD) The stars of this review are for the majority of the staff and the experiences of my past 5 years of receiving Entyvio for my Crohn's Disease -- I am grateful to them. However, I write my review today to unfortunately detail a HORRIBLE time at this facility with a nurse that I hope no one should ever have to experience. Not only was she ill-prepared and unknowing of my treatment (even though I've had her several times during my years), but she continually questioned the simple infusion process that I receive every 6 weeks. Additionally, while drawing my blood, she left my vein open to elements instead of capped with collection tubes, which led to spilling of blood over myself, the chair, and the floor. On top of all of this, the debacle continued when I asked for a simple request -- my OWN medical information. She became confrontational and refused to give this to me. She escalated the situation by yelling and storming out. Again, I want to say I've enjoyed my past 5 years at this facility, but this experience today has me questioning any future infusions here with said nurse (Sally)."

4.0 Review from A.W. Source: Google Apr 18 2018

"They are excellent and up to date on procedures and health related. Very great and trustworthy!"

4.0 Review from T.B. Source: Google Oct 31 2017

"Staff are very nice, the facility is well kept and the parking 🅿️ is always convenient"

4.0 Review from G.D. Source: Google Aug 31 2017

"Scheduling took back and forth phone calls for a total of 9 days to get an appointment. There was never a time that someone actually picked up the phone. Then it took approximately 2 days to get a return call and it was mostly when I stepped out. Then another 2 days of waiting for a callback. I almost switched to another doctor. But from he moment I stepped through the doors for my appointment I only experienced kindness and a perfectly run office staff. I was very impressed with everyone I encountered. All showed professionalism. Dr lue was everything I hoped for in a physician. Glad I did not switch after all I opted for Osmoprep because of a very bad experience with the other. Projectile vomiting, etc. found out it costs between $200 and $300 for the 32 pills depending where purchased. Called my insurance company and they gave me a phone number for doctor or staff to call directly. Explained my situation and they said they could make me a tier 3 which would then cover 30% of the cost. scheduler refused my request by telling me if they did that for me then they would be spending their entire day doing it for everyone. Really? How many people actually need the Osmoprep. I was very disappointed in her lack of empathy. I feel if I could have talked to dr lue directly and explained it to him he would have made the necessary phone call to save me the money."