Patient Reviews
Patient Reviews
At GI Alliance of Illinois, we are a physician-led practice with a patient-centric focus, meaning you will always be our top priority. We know how important it is to feel comfortable with your provider and to know that you are cared about every step of the way. When choosing a provider, it is important to find one that is not only knowledgeable about your GI condition but one that can provide you with the support you need. Our practice is known across the state because of our top rated gastroenterologists and staff. We would love for you to browse through the reviews below from past and present patients who have been right where you are so that you can make the most informed decision when choosing a GI provider. Once you have read the reviews, reach out to a GI Alliance of Illinois location near you— we would love a chance to connect with you and find out how we can help you achieve better GI health.
Reviews for Arlington Heights
"NP Samantha— quite exceptional in IBS management— I learned a lot & feel like I now have someone to turn for help!"
"Everybody was very professional very friendly did their jobs well"
"Dr.Pillai is an above excellent Doctor !!! Always very professional. His entire staff are all excellent ladies. I always feel very comfortable & well taken care of. ILLINOIS GASTROENTEROLOGY deserves 10 stars I owe my life to Dr Pillai literally ! Nothing but praise for the entire surgical staff !"
"Everyone treated me great and advised me in detail how the procedure was going to go. Thank you"
"Very organized and friendly service highly recommend"
"My visit and experience still doesn't explain why I still have diarrhea. More testing in my future."
"I saw Samantha NP for my first visit. She was very nice but felt my first visit was rushed. I felt the visit could've been more thorough but overall the visit was good."
"Dr. Palai and his team are great! They are always attentive to my comfort and my procedures always go smoothly and quickly."
"Thorough and answered all of my questions. Ease of scheduling precedure was easy."
"Dr. R. Pillai performed an endoscopy and colonoscopy at Sherman Hospital. He was very professional and very helpful with my questions."
"Everything went smoothly. Staff was attentive and friendly."
"Dr Pallai is The Best!! One of a Kind! Our Whole Family goes to him. He is Very knowledgeable. He is Kind, Caring and Personable.Great bedside manner! If he doesn’t know the answer , he will find the answer. The Staff and His Nurses are All TopNotch!"
"I have been a patient of Dr. Sun for 10+ years and he is the best. He is funny and genuinely cares for his patients. Both my nurses for prep and recovery were amazing! I felt comfortable, relaxed, and well care for before and after my procedure."
"Every single person I encountered of the staff and the doctors was extraordinarily kind and cheerful.They put me at ease, kept me comfortable, and my procedure went right on schedule. I’m very grateful!"
"Best ever!!! Best dr. Best in responses, nurses, everything!"
"From the scheduling process, procedure and discharge….everything was seamless. Would definitely recommend for any GI related issues. Dr Pillai was awesome……. The best!!!!"
"Very good 👍 they took care of me and they were very nice to me all the time"
"Great welcoming group"
"This is a great practice that takes great care of me every time!"
"Both Dr Pillai and Dr Stinneford are outstanding doctors who always give me the best medical care I can ask for. On top of this they are very compassionate doctors who do their upmost to make their patients feel comfortable as well as well informed on any procedures required as well as what the patient can expect."
"Dr Pillai has been caring for my daughter for years. He is a very competent, caring doctor and we highly recommend him."
"Very professional and knowledgeable"
"Was straight forward I was made to feel comfortable. They asked a lot of questions to make a full and complete history. Very happy with my experience."
"I don’t believe I have ever been to a more welcoming medical office. From reception to check out every staff member was kind, polite and efficient. Each individual made everything clear and understood. My first time meeting Sam, the nurse practitioner, made I it obvious that had chosen the right practice. Her kindness and knowledge were immediately evident."
"Very friendly and punctual. Explains everything to you!"
"Great doctor, nurses and staff. Hospital was clean and on time. Dr. Pillai has great bedside manner and does a great job explaining everything. Very happy."
"Entire experience was great. Thank you"
"Great Nurse Practitioner"
"My procedure was quick and easy to schedule. They kept me informed of expectations and the day of the procedure went as smooth as it could possibly go. Dr. Liem was great!"
"Very friendly and caring staff."
"Dr. Joseph is a great Physician. He is friendly, knowledgeable and a great guy."
"Friendly staff from front door to your wheelchair ride to your car. Staff made my time in their care comfortable. 5Stars....keep up the good work...JOB WELL DONE"
"My experience at this office was very positive. Everyone I had contact with was very nice and friendly."
"I have HOPE again after visiting the GI Alliance of Illinois: Arlington Heights office. The staff was amazing! The NP Samantha was intelligent, listened to my concerns and immediately developed an action plan to help make me feel better. Everyone was nice and was proactive. Thank you for making this an outstanding experience!!! You all are rock stars!"
"Unfortunately, the surgery started an hour late. That was disappointing. The rest was pretty good though."
"I was very pleased with my visit ,everyone was courteous, +patient ,+helpful I definitely would recommend location for their medical needs +quetions"
"GI Alliance of Illinois is a misleading name for a gastroenterology health care center in Arlington Heights which has served our family for a quarter century. Great doctors and staff. The Arlington Heights location is so sophisticated that there are facilities on site to perform those needed colonoscopies or endoscopies. It’s the best care you can get."
"Entire experience was top notch. Attentiveness of staff and Dr. Gambla was wonderful. Prep instructions were clear and easy to follow. I had quite a bit of anxiety about the procedure, though the pre-calls were very helpful and helped relieve my stress level."
"Sometimes communication can be difficult."
"Clean and nice building making you feel welcome. Very friendly and responsible staff."
"Professional, compassionate and knowledgeable Healthcare."
"The staff was friendly and accommodating."
"Miss Cook was very helpful and polite."
"Excellent care.Staff and doctors were professional courteous and friendly."
"Fantastic Doctor and staff!!"
"The allied staff was very helpful and prompt in answering any questions I had, the doctor was very reassuring and I felt well taken care of. I was impressed that Dr. Himself called after and checked up on me."
"My visit with the nurse practitioner was professional and excellent. Unfortunately the messages that I left after my visit calls were never returned until 3 days later."
"Dr. Dorfmeister is very professional and answers all my concerns."
"I was able to have a phone appointment and it was fantastic Thank you"
"I Liked the staff and how Samantha comfort me & said I'm not in this battle alone. However dr. Gluskin made me feel better in 2 days. Love the misdemeanor. Thx u to ur staff"
"Dr Gambla gives excellent care. He explained the procedure before beginning and a discussion of the results when completed. I felt very comfortable with him performing the procedure."
"I am very satisfied with the resolution of having the office reach out to me. The scheduler Marie was very helpful in addressing my concerns concerning the timeframe of my upcoming colonoscopy and managed to locate a slot beneficial to those concerns."
"Very friendly staff, took great care of me!"
"Very helpful I would refer other clients. They did a great job"
"Clean friendly workers"
"Once I had appointment, things went smoothly. Very difficult to reach scheduling desk."
"Very helpful"
"No concerns or issues."
"Dr Pillai anesthesia, Tigist, Kristen, preoperative and post-op nurses and the GI tech made me comfortable. I am so grateful for such wonderful practitioners!"
"Very warm and welcoming. Very kind. Wonderful visit - I was very happy to meet and discuss my needs with nurse practitioner Samantha Melroy."
"Everyone make you feel welcome I really appreciate you all"
"I've changed my rating. I had a miserable experience trying to get hold of this facility for my first appointment. Finally, after complaining to the home office someone contacted me and I was able to schedule an appointment. Upon showing up for my appointment I was taken immediately and the staff was attentive and competent. So, my rating went from 1 to 4. Samantha, the NP, was great... very informative and thorough. So, thanks for the big improvement."
"Staff was very helpful in scheduling and billing"
"I was extremely nervous going into the hospital for this procedure, and everyone made me feel very at ease. Dr Pillai was so kind, patient and reassuring making me feel everything was going to be OK. He made sure that I was awake post procedure to relay the results. Thank you so much for making something so daunting so very easy."
"Excellent care."
"Dr Pilai and his staff are kind and do a wonderful job helping patients like me."
"Wonderful team from the receptionist nurses , anesthesiologist, Doctor Sun. , I waited over a month for my appointment because it’s the best GI group in my area."
"I was very satisfied with the attention given to me at the Arlington Hts location. My appt was on time and the staff has always been very efficient and nice to me."
"Everything went great everyone was nice they made me fill comfortable. Because it was my first one I was scared. If you have questions they will answer them."
"Doctor Lattin listened to my problems and understood and developed a treatment plan"
"Super nice people."
"They have a great team! My procedure was well organized from the very beginning and the staff was nothing but kind, professional and courteous!"
"Very attentive and professional staff"
"Staff was amazing, truly amazing 👏 ❤️ 😍"
"Staff and G.I. Specialists have always been very courteous and professional."
"Very friendly, professional, knowledgeable and helpful. Very positive, also. They all seemed happy to be working there which makes patients feel SO much better - more confident and at ease. 👍"
"My office visit with Dr. Latten went very well. I did have some questions and he had the answers. Very pleased…. Thanks"
"Everyone there is very friendly and in touch with your needs. I must say Dr Kim is above excellent and very thorough!"
"I am very happy with the quality of service I received at GI Alliance of Illinois. I will refer it to my friends."
"Friendly, professional, staff, and doctor"
"Staff was efficient and friendly. Please change my billing address to 555 LAKEVIEW PARKWAY APT 304 VERNON HILLS IL 60061"
"People were nice. Everything was on time. Everything was explained to me. Don't know how a colonoscopy could have been better than that."
"Doctors at GI Alliance are wonderful! Dr. Kim and Dr Greenberg take time to discuss and explain in terms you understand. Never feel rushed, answers questions. The staff is very friendly and helpful. Thank you to Debbie for her assistance in scheduling. Strongly recommend if looking for a GI doctor."
"EVERYTHING WENT FINE"
"Would be a 5 star review, except I got a text for this survey at 1.04 am."
"Very happy great staff and the best doctor !Dr David Kim ."
"I've had a very good experience with them. Anytime I call for anything I need. They get back to me right away."
"On time, pleasant and professional, take the time to explain the procedure. The doctor visits after the procedure and reviews the preliminary diagnosis and I get a follow-up the next day to see how I'm doing. Excellent!"
"the best everything was excellent"
"Outstanding service"
"Everyone was so kind. The procedure went smoothly and on time, they even called the next day to see how I was."
"I like that Dr. Gluskin is a good listener. He offered good ideas on the cause of my condition and also steps to alleviate it."
"I recently completed my first colonoscopy with Dr. Bernsen and everyone on the team at the Arlington Heights office was very helpful, knowledgeable and professional from the registration process through recovery. i also appreciated the follow up calls the next day and I highly recommend this group for any needed procedures."
"Explained everything, listened and answered my questions and followed up to make sure I was doing OK. Excellent care."
"Every person in the office was so nice and helped me feel relaxed. The gram crackers were good too."
"The staff is friendly and have great bedside manor. The procedure was discussed and all questions answered. Very professional!!"
"Dr Joseph patiently answered all my questions and met all my expectations. Just do your prep religiously before your colonoscopy"
"Fast, easy, very knowledgeable."
"I have been going to this location for years. I receive an infusion every 7 weeks for an auto-immune disease and every person there is friendly and willing to help. Whether they are busy or not, I never feel like I am not important. Each Doctor has met with me at one point or another I can not say a single negative thing about them. I would suggest them to anyone I know. Updaye 2023: They had a problem with meds being delivered and they went above and beyond for me to ensure I didn't miss an infusion. Another example of great care and service. Thank you to the incredible staff!"
"Staff was very friendly and made me feel comfortable. Dr Levis was very direct and helpful on any questions I had"
"The entire team here is a 10 out of 10"
"Everyone from start to finish made me feel very relaxed and comfortable. Thank u so so much"
"Dr. Godambe is a sweet person and listens to your concern's. She takes her time and makes you feel comfortable without the worries. Definitely I would recommend her!"
"The Doctor and his staff were great! Friendly and courteous. Would highly recommend them."
"Courteous and very quick."
"Great doctor"
"Staff was very helpful with preparing me for procedure. Staff and Doctor were also efficient before procedure explaining what was to be done and about how long it would take. Also they made follow up communications to make sure all was still going good after procedure. The whole experience was good"
"It was refreshing how prepared Dr Hersh was for my first appointment. The office staff were very nice and I felt well taken care of. Also Dr Hersh is very thorough. My endoscopy went without a hitch. Results were shared and I’m taking several antibiotics which I don’t like but need."
"Erin was down to earth & no nonsense & I appreciated it."
"Everybody at the office was very professional and caring."
"Great staff. Professional, friendly, caring. Good communication with patient. Comfortable waiting room. Procedure on time and without complications. Well run practice"
"This is a most professional organization. All staff is polite and is concerned about my health and safety."
"The nurse anesthetist did a wonderful job starting the IV. I barely noticed it was happening. Also the office got back to me with the results of the procedure quickly."
"Highly recommend Dr. Dorfmeister. She and her staff have tremendous bedside manner, very thorough in their communication with the patient, take time and support the patient asking questions. They are efficient and meet all expectations. Appreciate her care!"
"Staff made the procedure very comfortable and Dr Joseph easy to communicate with."
"Doctor Sonia is very very great person she makes you feel welcome and comfortable the very important thing is that she tells you step by step. Thank Doctor Sonia !!"
"The whole staff is friendly, professional and cares about me as a person( not a number)"
"Endo Center of Elgin: EVERYONE very professional and kind. Genuinely comfortable and facility super clean. Dr. Godambe is the best."
"Dr. Joseph and nurses were informative with step by step instructions. Simple and quick necessary procedure. After the IV was administered with the anesthesia, the only thing I remember is waking up in recovery. Recommend GI Alliance to everybody."
"Everything went well. Did not wait long to see the Dr."
"Setup appointment, staff communicated about procedure, went to sleep, received pictures of insides, Dr. Answer questions, overall, I'm happy with how everything was. I'll see you in 5years."
"The whole staff was just great. Nikki my nurse was very caring. Loved how the doctor explained everything to me. Highly recommend this clinic."
"Very smooth and easy procedure, especially the very courteous and friendly nursing/techs help throughout the process. I didn't know what to expect but was taken care of very well and Doc was very friendly as well. 👍"
"The staff and Doctor were very professional and courteous I would definitely recommend to anyone."
"Dr. Godambe and staff have always been kind, professional, and helpful to me."
"Happy with visit"
"Dr. Sun, the anesthesiologist, and the nurses & staff here are exceptional! I was there for my first ever colonoscopy - nervous, as one might imagine - and everyone was absolutely courteous, pleasant, thorough, and professional. While I am not exactly 'looking forward' to my next visit, I know that I will be in good and capable hands with Dr. Sun and his team of awesome folks!"
"Easy to schedule. Very friendly staff."
"Dr. Levi's was very friendly and his communication with me before and after surgery was excellent!! Very happy with the whole experience. Everyone involved was friendly and professional."
"I wanted to express my sincere gratitude to Natasha, the IV infusion specialist. I have been a patient at this clinic since 2019 and receive Remicade infusions. Natasha always takes good care of me. She has great iv skills, medical knowledge, she is professional, sincere, caring, and always advocates for me as a patient. I am not just another patient to her. I always feel well taken care of. Thank you."
"Prepping for my first Colonoscopy wasn't easy. The day of my appointment all the staff treated me with such compassion and kindness. They answered my questions and calmed my fears and worry. I felt like family. I felt at ease. Everything went well! Dr. Pillai and all of his staff were amazing. Highly recommended!"
"Dr. Godambe and the staff at the facility in Elgin are thorough and kind. They are professional yet treat you like a special person."
"Everyone is always so friendly and helpful they always ease the nervousness with their kindness"
"All the staff is courteous and friendly. Great to have doctor Stinnford as my doctor."
"Dr. Gambla and his nurses are the best around...they make you feel at ease as soon as you arrive...see you all in 5 years..."
"I like the way dr is on top of every thing and the staff is very good Russ H"
"The whole staff is eonderfull"
"The nurses and doctors were friendly and attentive. Would definitely go there again for future procedures."
"The nurses were all friendly and accommodating. The anesthesiologist went through the process with me and was also a nice man. Dr Christopoulos was very professional and gave me the the results in terms I could understand. I have to give a shout out to Debbie, one of the receptionists. I was very upset when I got there, because we got lost on the way there and I had to go the bathroom really really badly. She walked me around the facility to calm me down so my BP was not over the top. It must have worked because my BP was 135/60 before the procedure. Though having a colonoscopy (especially the prep) is not a walk in the park, the staff there was exceptionally efficient as well as compassionate."
"Dr. Levis explained my test results in a way I could understand. He is professional and personable."
"Illinois Gastro was excellent, everyone was helpful, friendly, compassionate. Colonoscopies are not the most comfortable procedure 🙄 as we all know, but the staff and Dr Losurdo were great!!"
"He was very welcoming and knowledgeable. Very easy to talk to. He explains everything before procedure. Then explains everything afterwards. Very good experience."
"The nurse practitioner that worked with me was kind and patient. I felt well taken care of. Instructions and procedures were reviewed. I know what to expect and the timeframe. My experience was good."
"Dr. Pillai and the GI Alliance of Illinois are extremely competent and professional. Simply put, my experience was excellent."
"Dr. Dorfmeister was very professional and had a kind and compassionate bedside manner. The staff was timely and kind. I would certainly go back for another procedure!"
"One of the best doctor I have encountered in awhile. Very confident and friendly and including his staff."
"The whole staff they are very nice. They took good care of me. Explained everything to me. Highly recommended!"
"Dr. L. Is our family's goto M.D. for colo surgery."
"I was especially impressed with the level of patience and time spent answering my many questions about the prep for my Colonscopy."
"The team made this experience easy. Very nice, informative, and experienced."
"Very professional, pleasant and prompt."
"A very professional staff that took its time to make everything clear from directions to the procedure, and then the discharge. Would highly recommend."
"With the exception of having to wait longer than expected, Dr. Joseph And his team were great! Very detailed oriented and offered great comfort!"
"I had no problem with my procedure. Everything went well."
"The office was clean and most of the staff were great. Way too many signs all over the front desk and one employee got verbally ( under his breath) upset that I walked up to him rether than the far desk and pointed at one of the hundred signs that said window closed or something of that nature. The nurse was awesome, fast and pleasant through the entire visit. Overall I would definitely recommend this office."
"I'd like to thank Dr. Stinneford, staff and everyone at the Endo Center of Elgin Gastroenterology for the professionalism, timeliness, and comprehensive pre/post communication that accompanied my procedure."
"Dr Stinneford is an excellent MD as a provider myself I would highly recommend seeing him for any GI related needs!"
"Staff was fantastic! From the moment I enter, the staff made me comfortable! Prep before surgery was a pleasant task due to Nurse and other team players!! Dr. Joseph was well prepared with all info. I needed!!! 5 STAR SERVICE!!!! Glenn D"
"Vert good!!"
"Schedule with doctor due to my schedule changing. He made an uncomfortable experience more comfortable with his gentleness’s . If I had the opportunity in the fire to request him I would."
"I like having a woman Dr. Dr. Dorfmeister is well informed and I have confidence in her abilities"
"Dr Levis did a great job. Felt comfortable and explained every step…. While I was awake. Would highly recommend."
"Everyone was very kind and helpful from beginning to end. Dr. Christopolous is great, very informative and really puts you at ease."
"Everyone here give you their full attention! Great and friendly team!!"
"What a professional and kind place."
"Very nice doctor good service very good staff friendly"
"Dr Gambla is a great amd caring doctor. His office has great followup and caring nurses as well."
"I was so well taken care of! My nurses, anesthesiologist and Dr. Sunil Joseph could not have been more professional, kind and comforting. I was filled in step by step of my procedure. The office staff are always available to help with any questions or concerns and if they need to reach out to the doctor for your answer you always get a prompt call back. Many thanks to Dr. Sunil Joseph, the nurses and the rest of the group for taking good care of me!"
"Great experience"
"(Translated by Google) Excellent service (Original) Excelente servicio"
"Dr Raj Pillai is truly a professional.He is a great GI doctor. I could not believe how kind and humble he is. The procedure he performed was flawless and painless. He made a follow up calls twice to check on me. I would highly recommend him.I was truly impressed."
"I was very impressed from the registration process, the procedure "prep" and the follow up later that morning. Everyone was very courteous and professional, yet very caring and aware this is not something the customers do everyday. Dr Christopoulos had excellent follow up after the procedure. As one wise man used to say...It's not everyday I go to get a colonoscopy, but when I do, I go to the IL Gastroenterology group/ Northwest Endoscopy Center in Arlington Heights. Highly recommend."
"Great Doctor, takes time to explain things"
"I have always been treated with respect and the doctors are very professional."
"Their team is great! I felt their compassion, warmth and professionalism."
"Overall this place is good and has nice staff. But the people who help you make appointments were the best. Specifically Marie. She was so friendly and amazing! She really cared and tried to help us as much as she could and she was able to get us the appointment we wanted! She made sure she looked at all the possibilities and thanks to her we got it! Big thanks from me and my dad to Marie."
"Samantha is professional and caring great NP!"
"Dr. Hersh and the staff did a great job! He was available when I called at 1:00am with a 7:30am procedure. He put my mind at ease when a spit up the second prep of the tablets. He had a good sense of humor after the procedure too."
"Dr Losurdo and her entire staff were wonderful!!"
"All good Pleasant and helpful"
"Excellent experience and everyone involved from start to finish is compassionate and helpful"
"My 3rd procedure with Dr Hersh and each time things went perfect"
"Dr. Joseph is very thorough and compassionate. He takes the time to address one’s concerns and follows up as appropriate."
"Dr Joseph and all his team were awesome! I highly recommend them!"
"Dr Aaron Benson and his staff are the best.I had a great experience with my endoscopy and colonoscopy . I would highly recommend him. The nurses are accommodating and very professional."
"Very punctual. Professional group of doctors and nurses."
"Illinois Gastro was excellent, everyone was helpful, friendly, compassionate. Colonoscopies are not the most comfortable procedure 🙄 as we all know, but the staff and Dr Losurdo were great!!"
"The people behind the desk and the nurse practitioner were extremely accommodating and kind. I had a bad experience with the lady who came in to take my blood pressure, etc. I shared that with the nurse practitioner and she got the woman in charge. She welcomed my reiteration of the situation and led me to believe she would pursue it. Thank you!"
"Excellent service"
"Very professional from beginning to end. All staff was caring and tentative to my needs as well as my wife. The anesthesiologists was really good as well. I've worked with some great cardiovascular anesthesiologists, and he was just as good."
"I have been under the care of Dr. Joe Losurdo and his team for over 15 years and they are great!"
"Very organized. Everyone was polite and knowledgeable. Dr. Benson, very thorough and explains procedure before and talks to you after. 10 stars. Location ten stars also."