Patient Reviews
Patient Reviews
At GI Alliance of Illinois, we are a physician-led practice with a patient-centric focus, meaning you will always be our top priority. We know how important it is to feel comfortable with your provider and to know that you are cared about every step of the way. When choosing a provider, it is important to find one that is not only knowledgeable about your GI condition but one that can provide you with the support you need. Our practice is known across the state because of our top rated gastroenterologists and staff. We would love for you to browse through the reviews below from past and present patients who have been right where you are so that you can make the most informed decision when choosing a GI provider. Once you have read the reviews, reach out to a GI Alliance of Illinois location near you— we would love a chance to connect with you and find out how we can help you achieve better GI health.
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- Abdullah Al-Rashdan, M.D. (1)
- Alan Shapiro, M.D. (1)
- Baseer Qazi, M.D. (1)
- Eli Kuga, M.D. (1)
- Kenneth Chi, M.D. (1)
- Matthew Horowitz, M.D. (1)
- Nina Merel, M.D. (1)
- Rajesh Pillai, M.D. (1)
- Robert C. Janda, M.D. (1)
- Robert M. Lee, M.D. (1)
- Samir Patel, M.D. (4)
- Vincent Muscarello, M.D. (2)
- Wayne Lue, M.D. (43)
- Yogesh Patel, D.O. (1)
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- Diverticulitis (1)
- Eosinophilic Esophagitis (1)
- Pancreatitis (1)
- Esophageal Cancer (1)
- Esophageal Varices (1)
- Liver Disease (1)
- Gastritis (1)
- Hiatal Hernia (1)
- Primary Sclerosing Cholangitis (1)
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"This was my third Colonoscopy performed by Dr Lue. All three were a good experience. Dr Lue and his staff couldn’t have treater me any better."
"I am very happy with the attention that Dr. Wayne Lue was able to take an extended period of time during my first appointment. My original Dr. at the Illinois facility did not take as much time with me. While this was my first appointment, Dr.Lue was very thorough and I am so pleased. The staff was also very accommodating. While I hoped my appointment could have been scheduled a wee bit earlier, I clearly understand after being treated with such great attention why the physicians in this group are so highly sought after by patients. I would highly recommend Dr Lue or any colleagues to new patients seeking the best care for themselves or a loved one."
"Dr. Lue should have M.D. "C" after his nam. C for Compassionate, consciencious, and Caring.
He has cared for me for 15 year and is the ONLY Dr. who would take the time to actually listen to me, then gave me the treatment and advice that met my needs. Because of those things I have been able to live a better and more productive life.
I have recommended and sent most of my friends to him. They, too, have kept him as their family Dr.
Im moving out of the state and I can only hope I can find a Dr. as competent and caring as this man.
I will truly miss him and his kind staff.
Rose Ellitch."
"I've been under Dr Lee's care for 20 years now. Reason? He takes the time to really know his patients and is genuinely concerned for their well being. Plus, he remembers who you are...it's not a cold and impersonal experience. I don't feel like a number in his care. I feel valued. Thanks Doc! You rock!"
"I have recently had another positive experience with Dr Lue and the Illinois Gastroenterology Group. The staff performed smoothly and Dr Lue is a seasoned professional. You could not ask for more."
"Staff is friendly. They get you in and out in a timely manner. Concerned about your comfort. Clean facility. Willing to answer all questions. Encourage your questions. Value you as a patient."
"I have nothing but good things to say about Dr.Kirch. He worked with me and valued my opinions on my treatment. I was in a situation after an operation, that left me in a disabled condition. Dr. Kirch was able to improve my quality of life so much. He refused to except the prior diagnosis of: this is as good as it gets. The office staff is exceptional and completely aware of all of my needs."
"Dr. Janda is simply “the best.” I have been under Dr. Janda’s care for nearly 20 years and during that time he has treated me for numerous bouts of IBS and carefully monitoring issues with my colon over that time. Removal and assessment of precancerous polyps have kept me as healthy as possible in addition to the treatment of seasonal bouts of IBS. I never thought when I was young I would inherit these problems as my father had experienced the same issues for many years. These issues are genetic so my advice is if you experience issues such as these, either consult a trusted and tremendous doctor like Dr. Janda, or someone you can put your faith in to keep you as healthy as can possibly be with these issues. Don’t ignore gastric or intestinal issues you may be having. Your body is giving you signals that something is wrong. Take initiative and see a Gastrointerologist. Thank you Dr. Janda, for all of your care over the years to me and my wife. You’re “the best.”👍
Wayne Pedryc"
"The office is easy to get to and park. The staff is professional and helpful in answering any questions. The doctor was good about explaining the results of the procedure. The results were provided in printed form as well as being sent to my doctor. I like dealing with professionals who value my time. Dr Al-Rashdon and the other professionals at the Peoria Gastroenterology Institute have developed a good diagnostic process that is efficient but also caring. I highly recommend this group."
"From the moment I met Dr. Lue I new he was the doctor I needed. He asked all the right questions about my situation. I am in capable hands for the first time in a long time. He is friendly and caring. I am very happy to have him as my doctor."
"Dr. Lue is a kind, caring and knowledgeable physician. His staff are very professional and they give you information timely. Been coming here for many years and feel very well cared for."
"Dr. Lue is the best!! Would highly recommend him. He is great to his patient’s."
"I've been seeing Dr. Lue for some time now and have always had positive experiences. He is an amazing doctor who puts his patients at ease, communicates well and always follow ups with results. I am so happy to have Dr. Lue as part of my care team."
"Dr. Wayne Lue is an excellent doctor. He has treated both me and my husband. Dr Lue is professional, knowledgeable, and easy to talk to. Dr Lue’s staff is professional, courteous, energetic, and caring. I highly recommend Dr Lue for colonoscopy or any Other digestive system issues."
"The entire staff here is amazing. The level of care I have received so far, is unmatched. I have only had one visit, with Heather. I couldn’t be happier. She really took the time to try and understand me in order to help. I never felt rushed or brushed off. You can tell these doctors and nurses truly value patient care."
"Dr Lue is awesome! He really took his time with me. He made sure I understood what was happening with my health. And, as for myself, didn’t push any unnecessary tests or procedures
I highly recommend Dr Lue"
"I went to see the Nurse Practitioner Lauren Smith. MY GI Doctor is Dr. Lue who is absolutely wonderful but I have to say I felt my visit with the Nurse Practitioner was very good. She was very understanding and thorough and quickly began organizing test and answering medication questions I had, Explained things very well and took the time with me that made me feel important and cared about. I ended up having an EGD done by Dr. Lue who is also a very nice person and compassionate Doctor. I don't think I could fine better healthcare .My whole experience with this office was great, even the front desk people and schedulers."
"Dr. Rjesh Pillai is an excellent highly educated doctor that has treated me for years and during my yearly checkup caught early stage Colon cancer. He also has treated me for Celiac for years. I value his knowledge and caring manner."
"I have been under Dr Wayne Lue’s care for many years. He always listens and never dismisses any of my concerns. He has my complete trust!
Also the nurses and staff at the Southwest Endo Ridgeland location are outstanding, friendly and caring people!"
"Dr Lue is a very friendly and kind physician. I found him very easy to talk with and he addresses your concerns. I would definitely recommend him to others."
"Wayne Lue, I can't say enough about him. I see a lot of Drs, Wayne is at the top of the list. Very professional, extremely competent, and most importantly he listens to what you are telling him. I've recommended him to many people."
"Dr Wayne Lue is an amazing doctor. Every time I go to my appointments he always takes his time to listen and to explain with much details and information to care for my gastro condition. Always positive and smiling as well as very professional. Dr Wayne Lue is the doctor to go to..!! I highly recommend."
"Extremely happy with Dr. Lue and staff. Put me at ease and answered all my questions. Including my "what if this happens". I highly recommend Dr. Lue and his group!"
"Dr.Lue was very personable and compassionate."
"My family has had a long-standing relationship with Dr. Muscarello .He has always shown himself to be a caring, comforting and knowledgeable professional. He has always exhibited a positive attitude. His heartfelt empathy is very apparent to all. He has valued his patients time concerns in addition to their obvious medical concerns. We and the medical profession are fortunate to have this extraordinary man in our lives."
"My recent appointment with Dr. Lue was great! He was genuine in his responses to my concerns and took time to explain things and put me at ease. Highly recommend !!"
"Dr Qazi is an amazing doctor that knows all about the latest treatments. He truly helped me with my issues when my first specialist had no clue what was going on. He is very particular with what he does and test he request to pin point the right approach to help you. I'll recommend him to any one that has in GI issues for sure. Glad I found him. Thanks"
"I am highly satisfied with having Dr. Lue as my gastroenterologist. He is a great listener, very knowledgeable, and has done many things to try to get my insurance to approve a new treatment he wanted me to start on months ago."
"I found Dr Lue to be very helpful. I was a little nervous and he put me at ease answering my questions and concerns. Highly recommend him. Nurses and office staff very nice and helpful too."
"Dr.Lue is highly professional competent GI doctor, with the highest efficient medical experience in GI, and efficient clinical care. He has an excellent experience in his medical field that enabled him directly to know the reason of my symptoms and timely provided me with professional consultation and appropriate treatment.
I personally recommend Dr.Lue , he is the best professional GI doctor.
Thank you,"
"Dr. Shapiro has been an incredible physician and support for my husband and our family. He is always very patient, always a good listener, detail oriented, and genuine. We value his recommendations greatly and appreciate his close care. Thank you for everything Dr. Shapiro."
"I highly recommend Dr Bajaj to anyone who values high professionalism, knowledge, respect, and kindness."
"Dr. Muscarello was referred to me by another doctor whose opinion I value and trust. When I asked “If you needed a GI doctor, who would you choose?” His response was “Dr. Muscarello”. I asked him why specifically and his reply was that he is just a really excellent doctor. I have had Crohn’s Disease for 17 years. I had a bowel resection in 2003. I have seen 4 doctors over the course of the last 17 years. I switched to Dr. Muscarello and it was the best move/decision I could have made. He is (by far) my favorite out of all that I have been with. He is so intelligent and knowledgeable. My previous GI doctor was okay (at best) but I had no idea what I was missing out on until I met Dr. Muscarello. He listens, he cares, he wants to help, and he’s very intelligent. You will see that the first time you meet with him. I feel as though I am in good hands with Dr. Muscarello. The staff in his office is excellent. Every time I have needed to speak with a nurse, they take the time to listen and explain. The entire experience with Dr. Muscarello and his staff has been nothing short of amazing. I HIGHLY recommend."
"Dr. Lue was very professional and kind. He explained about the procedure and made me feel comfortable. He has excellent bedside manners. He called after the procedure personally to make sure I was doing ok. He also responds in a timely manner if you have a question about your procedure or medication after office hours. Very down to earth! I would highly recommend him."
"Always upfront with his diagnosis and what he plans to do , and values your opinion ."
"I was very impressed and very happy with my experiences with Dr.Lue. He got right to the problems, excellent bedside manner and the results calls from him personally were so important! Much appreciated!"
"Doctor lu was amazing. He provided me with all the information I needed to have The colonoscopy. Hey was there after the procedure to help me get through the complications that I was having. He got right back to me when I told him I was having complications and I needed medicine. He called in as soon as he could. And his assistant D was amazing also. She was there a talk me through everything. Help me get everything that I needed to get better. So thank you."
"(Translated by Google) Dr. Pastel on my first appointment took careful note of my medical history, then I explained the procedure of the colonoscopy that I will perform and I really felt very good medical attention. I thank God because he has put me in good hands and he always blesses us !!!
(Original)
El doctor Pastel en mi primera cita tomó cuidadosa nota de mis antecedentes médicos, luego me explico el procedimiento de la colonoscopia que me va a realizar y de verdad sentí una muy buena atención médica. Doy gracias a Dios porque me ha puesto en buenas manos y él siempre nos bendice !!!"
"Great doctor. Always smiling and positive! Thank you Doctor for making my experience with you stress free!"
"Dr. Lue is a gifted gastro guy. I had serious stomach surgeries, and he figured out a way to stabilize my conditions. Now I lead a normal life. He is careful, understanding, and gets the job done. The office staff can be annoying, but that is no reason to give the doctor a bad review."
"Scheduling took back and forth phone calls for a total of 9 days to get an appointment. There was never a time that someone actually picked up the phone. Then it took approximately 2 days to get a return call and it was mostly when I stepped out. Then another 2 days of waiting for a callback. I almost switched to another doctor. But from he moment I stepped through the doors for my appointment I only experienced kindness and a perfectly run office staff. I was very impressed with everyone I encountered. All showed professionalism. Dr lue was everything I hoped for in a physician. Glad I did not switch after all
I opted for Osmoprep because of a very bad experience with the other. Projectile vomiting, etc. found out it costs between $200 and $300 for the 32 pills depending where purchased. Called my insurance company and they gave me a phone number for doctor or staff to call directly. Explained my situation and they said they could make me a tier 3 which would then cover 30% of the cost. scheduler refused my request by telling me if they did that for me then they would be spending their entire day doing it for everyone. Really? How many people actually need the Osmoprep. I was very disappointed in her lack of empathy. I feel if I could have talked to dr lue directly and explained it to him he would have made the necessary phone call to save me the money."
"No description. Just 5 star. Like this post and go to the hospital.
love your snack lounge at your office!!!!"
"Dr. Merel and her group saw me on an emergency basis in March of 2016. With red tape from my blue cross blue shield health insurance I was getting overwhelmed from all ends. Dr merel and her staff navigated the health insurance issues like champions and quickly gave me world class health care. I can't thank the group enough ! Much gratitude Earl b Ruthman chicago Illinois"
