St. Charles, IL

Everyone was helpful, informative and professional

P.B. Google

I came to see Dr. Moxon on Friday due to an inflamed large intestine, causing me significant amounts of rectal bleeding, immense abdominal pain, rapid weight loss, vomiting, and dehydration. Dr. Moxon and his office approached my condition with the upmost respect and urgency. Dr. Moxon prescribed me meds to help with everything and made an opening in his schedule the following Monday for a colonoscopy. The staff maintained contact with me over the weekend to make sure my condition didn’t worsen. They all went above and beyond! The staff made Monday’s procedure easy for me. The GI Alliance team is incredible!!

D.O. Google

Phi was outstanding! She listened carefully and offered a treatment plan to address my symptoms accurately.

T.U. Google

Dr. Victor and his entire office team are caring, professional and great at all they do . However the phone service is very challenging. They are very polite, but due to apparently not being medical professionals (difficulty understanding medication names and medical conditions) as well as not entirely proficient with English as their primary language, it is a difficult and arduous process to complete the medical phone assessment as required when scheduling an appointment to see Dr. Victor. I again was required to go through this service when calling to apologize and reschedule my missed appointment. The ability to for me to speak directly with office staff (which I was ultimately able to do & they were great) would have saved us all time an and a few calls back and forth. I reported all of this to office staff at my visit and was told that frustration with the phone service is shared by often by many patients.

L.E. Google

First visit to this institute. Pleasant staff and a simple process to get scheduled for my procedure.

M.D. Google